FAQs

Product

What materials and finishes do you use?

Every Wditoyish piece is handcrafted from solid hardwoods — walnut, oak, maple, and teak — sourced from responsibly managed forests. Each piece is finished with non-toxic natural oils. No chemical sealants, no synthetic varnishes.

Will my furniture warp, crack, or attract termites?

No. Every Wditoyish piece is kiln-dried and sealed with protective natural oils that resist moisture, insects, and termites. Kept in normal indoor humidity between 40% and 60%, your furniture will stay stable for decades.

Are your pieces one-of-a-kind?

Yes. Because every piece is handcrafted from solid wood, each one carries its own grain pattern, natural color variation, and subtle maker's marks. The design will match the listing, but no two pieces are ever exactly the same.

Does my furniture need assembly?

Larger pieces ship disassembled. Solid wood is heavy, and shipping a table or cabinet in sections is what keeps it safe in transit and easy to carry into your home.

Putting it together is simple. The sections meet at pre-fitted joints, all hardware is included in the box, and no specialist tools are needed. Smaller pieces such as sculptures and wall art arrive ready to place.

If you would like us to confirm what is involved for a specific piece before you order, email support@wditoyish.com.

How do I care for solid wood furniture?

Dust with a soft, dry cloth in the direction of the grain. Wipe spills promptly and avoid harsh chemicals, abrasive pads, and prolonged direct sunlight. Re-oil every 6 to 12 months with a non-toxic wood oil to keep the surface rich and protected.

Orders

Do I need an account to place an order?

No, a Wditoyish account is not required, as guest checkout is available. However, creating a free account allows you to track orders, save addresses, and check out faster on future purchases.

Can I modify or cancel my order?

Yes, as long as your order has not yet been handed to the carrier. Please email support@wditoyish.com as soon as possible with your order number and the email used at checkout. Once an order has been shipped, please refer to our Returns and Refund Policy.

Where can I check my order status?

You can log in to your Wditoyish account, click the tracking link in your confirmation email, or visit our Order Tracking page. Tracking information typically begins updating within 24 hours of carrier handoff.

What payment methods do you accept?

Wditoyish accepts the following payment methods at checkout: Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay. Available payment methods may vary by location and will be shown at checkout.

Delivery

Which areas does Wditoyish deliver to?

Wditoyish currently ships to the United States, Canada, the United Kingdom, France, Germany, Spain, Italy, Belgium, Portugal, and Australia. If your country is not listed at checkout, please contact us — we may be able to arrange shipping upon request.

What is the estimated delivery time?

Estimated delivery times are calculated in business days:

  • United States and Canada: 5 to 8 business days
  • Europe and the United Kingdom: 6 to 10 business days
  • Australia: 7 to 12 business days

Orders are processed within 1 to 2 business days. Orders placed before 2:00 PM CST are processed the same business day.

How much does shipping cost?

Shipping is free on every order. There is no minimum spend and no surcharge at checkout.

How are larger pieces delivered?

Every order is delivered to your door. Larger pieces ship disassembled in protective cartons, which keeps them safe in transit and easy to carry inside. For freight deliveries the carrier will call to arrange a delivery window once your item reaches the local terminal. Please make sure the delivery address has clear access.

What should I do if my item arrives damaged?

Please contact support@wditoyish.com within 48 hours of delivery, including your order number and clear photos of the outer packaging, shipping label, and damaged item. We will review your case and provide an appropriate solution as outlined in our Returns and Refund Policy.