FAQs

Product

What materials and finishes do you use?

Every Wditoyish piece is handcrafted from solid hardwoods, including walnut, oak, maple, and teak, sourced from responsibly managed forests. Each wooden wall art and abstract sculpture is finished with food-safe natural oils — no toxic varnishes and no chemical sealants.

Will my wooden art warp, crack, or attract termites?

No. Every Wditoyish piece is kiln-dried and sealed with protective natural oils that resist moisture, insects, and termites. When kept in normal indoor humidity between 40% and 60%, your wooden wall art will remain stable for decades.

Are your wooden art pieces one-of-a-kind?

Yes. Because every Wditoyish wall art and abstract sculpture is hand-carved from solid wood, each piece features unique grain patterns, natural color variations, and subtle artisan details. The design will match the listing, but no two pieces are ever exactly the same.

Orders

Do I need an account to place an order?

No, a Wditoyish account is not required, as guest checkout is available. However, creating a free account allows you to track orders, save addresses, and check out faster on future purchases.

Can I modify or cancel my order?

es, as long as your order has not yet been handed to the carrier. Please email support@wditoyish.com as soon as possible with your order number and the email used at checkout. Once an order has been shipped, please refer to our Returns and Refund Policy.

Where can I check my order status?

You can log in to your Wditoyish account, click the tracking link in your confirmation email, or visit our Order Tracking page. Tracking information typically begins updating within 24 hours of carrier handoff.

What payment methods do you accept?

Wditoyish accepts the following payment methods at checkout: Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay. Available payment methods may vary by location and will be shown at checkout.

Delivery

Which areas does Wditoyish deliver to?

Wditoyish currently ships handcrafted wooden wall art and abstract sculptures to the United States, Canada, the United Kingdom, France, Germany, Spain, Italy, Belgium, Portugal, and Australia. If your country is not listed at checkout, please contact us — we may be able to arrange shipping upon request.

What is the estimated delivery time?

Estimated delivery times are calculated in business days:

  • United States and Canada: 5 to 8 business days
  • Europe and the United Kingdom: 6 to 10 business days
  • Australia: 7 to 12 business days

Orders are processed within 1 to 2 business days. Orders placed before 2:00 PM CST are typically counted for processing on the same business day.

How is the shipping cost calculated?

Flat shipping rates are $5 within the United States and Canada, $6 to Europe and the United Kingdom, and $9 to Australia. Free shipping is automatically applied to orders over $100 (US and Canada), $120 (Europe and the UK), and $150 (Australia), calculated after discounts and excluding tax.

What should I do if my item arrives damaged?

Please contact support@wditoyish.com within 48 hours of delivery, including your order number and clear photos of the outer packaging, shipping label, and damaged item. We will review your case and provide an appropriate solution as outlined in our Returns and Refund Policy.